Return Policy:

We will happily replace your Flowers purchase or give you store credit if you are not completely satisfied.
We require you to do only the following:
Return the product
Properly water flowers or plants
Provide a receipt
Notify us of the problem within the guarantee periods as listed below

3 Days freshness Guarantee
5 Days Freshness Guarantee
7 Days Freshness Guarantee
Guarantee Periods:
Our featured flowers, arrangements and potted plants are guaranteed to last at least seven days or more from the time of purchase or delivery.
Roses and some specially marked flowers are guaranteed from five to 10 days or more
A few fragile flowers such as tulips, open lily, open iris, daffodils (and arrangements which, at the customer's request, include such flowers) are guaranteed for three days.